Publications
CRM Today - http://www.crm2day.com/crm_academic_papers/
Provides a selection of papers - mostly academic - for customer relationship managers.
eBookExpress - http://www.ebookexpress.com/
Provides e-books on a wide range of subjects that are compatible with different formats such as Palm and Microsoft.
Tributek - http://www.tributek.com/
Publishes downloadable books for a variety of platforms as well as sheet music.